Several Macy's stores in California are closing as part of the retailer's ongoing realignment toward higher-performing locations and improved store formats. These closures reflect broader shifts in shopping behavior and retail strategy across the region.
Below is a detailed overview of affected stores, timelines, and what these changes mean for shoppers and employees. The table highlights key locations and next steps for each closing store.
| Store Location | County | Closure Status | Closing Date | Employee Support |
|---|---|---|---|---|
| South Bay Galleria | Los Angeles | Confirmed | January 2025 | Transfer options available |
| Westfield Valley Fair | Santa Clara | Confirmed | February 2025 | Severance and job placement |
| Fashion Valley | San Diego | Confirmed | March 2025 | Internal mobility support |
| Eastridge Mall | Santa Clara | Confirmed | April 2025 | Separation assistance |
Store Closings Across California Regions
Macy's is adjusting its footprint in California by phasing out underperforming malls and reallocating resources to stronger urban and lifestyle centers. Each closing location follows a similar pattern of advance notice and transition support for associates. Regional managers coordinate closely with local leadership to minimize disruption. Customers can still access Macy's services through the website, app, and remaining stores nearby.
Job Impact for Affected Locations
Employee impacts vary by location, with many workers offered transfer opportunities to other Macy's stores or approved partner retailers. The company typically provides severance packages and career assistance for those not relocating. Union agreements in some regions may offer additional protections and transition time. Affected employees are notified directly and guided through next-step options during closure planning.
Customer Service and Return Policies
Existing gift cards and rewards balances remain valid and can be used at other open Macy's locations or online. In-store returns and exchanges at closing stores continue until the final day of operation, after which transactions shift to alternate channels. Price adjustments and standard policies still apply where feasible. Customers receive clear signage and communication about final service dates.
Community and Anchor Store Effects
Will inventory be discounted heavily at closing stores?
Prices are marked down regularly in the weeks leading up to closure, with final markdowns on the last days of operation.
Can I still use my Macy's credit card at closing locations?
Yes, your credit card works normally until the final day, and you can also manage your account online or by phone.
What happens to special orders placed for closing stores?
Orders are rerouted to nearby open stores or processed for refund, depending on availability and timing.
Will union store roles be treated differently during these closures?
Union-represented roles may follow specific transition and recall rights under local agreements when feasible.
Summary of Key Actions and Takeaways
- Review the closure timeline for your local Macy's store in California
- Confirm employee transition or severance options early if affected
- Use remaining time to complete returns or redeem gift cards
- Shift frequent shopping to nearby open stores or digital channels